ABOUT

ABOUT


Brown apartment building


Transcity Property Management Values


Our Work Ethic is at the core of our daily routines and efforts. Through timely communication with owners and tenants, we can exceed their expectations. They will be happy and stay with us longer and refer their friends. As we listen to comprehend their situations and discern what they need or are asking, we build better relationships and continue our efforts to provide high customer experience. We will seek to be efficient, reliable, and dependable with each other in the office and we will seek to underpromise and overdeliver when we can. 


Mutual Integrity Is the foundation of lasting and meaningful relationships as the performance of our duties affects our team members. We may all fall short from time to time, but we must have trust in our established moral foundation. Honesty is our guiding principle, entailing respect for all the legalities and ethics of our profession. By knowing and following all laws we never should encounter issues from governing bodies. We will be consistent and decisive in the application of the Policies and Procedures that we develop as a company, communicating with owners, tenants, and each other. We don’t hesitate to hold each other accountable and there is no retribution or hard feelings for checking or reminding each other in good faith.


An attitude of success:  Attitude is a central element of our accomplishments. We are optimistic, teachable, and open to new ideas as we solve problems and maintain a perspective that sees beyond any problem we might encounter. We will see a bright side (and even humor) in the struggle sometimes.


Here at Transcity, we believe in being something bigger. All of our efforts, processes, and products are (and will be) designed and aligned to keep us true to why we do what we do (help investors accumulate wealth) and how we do it (through the sales and management of rental homes).


We're Here To Serve You

TransCity Property Management provides the best service to owners and investors in the Phoenix area. Here’s what you need to know about our company:


We are locally owned and operated. The company has been in business for over 30 years. It was started by Charlie and Betty Brown in 1986. They incorporated TransCity Property Management because they wanted to provide superior property and rental management services to landlords needing help.


We value a mutually beneficial relationship with our owners and tenants. Our success depends on your success, and we believe in treated tenants like the respected customers that they are. All of our decisions are made with the best interests of you and your property in mind.


We leverage an expertise in technology and accounting best practices to allow you instant access to your account and information about your property. Efficiency and time management are essential in property management, and we maximize all our tools and resources to the benefit of our customers.


We build relationships to help you succeed. Our reputation among real estate agents, business leaders and vendors allow us to access experienced help whenever we need it. This creates a harmonious working environment and attracts new tenants and other interested professionals to your property.


At TransCity Property Management, we have developed a skilled and talented team that is ready to provide the customer service you need. Whether you’re a first time landlord or an investor with a growing portfolio of rental properties, we can take care of everything that goes into managing your home.


Take advantage of our local knowledge, transparent accounting, asset protection and incomparable vendor relationships. Working with us means you will have the opportunity to increase your cash flow, preserve the value of your investment and enjoy a stress-free successful career as a landlord and rental property owner.

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MEET THE TEAM

Charles Brown Headshot

Charles Brown

Charlie is the president and designated broker of TransCity Property Management. He received a bachelors degree in Business Management from University of Phoenix. Charlie is married to Betty Brown and together have 8 children. Charlie enjoys staying active by cycling all over Arizona and participation in local triathlons. One of his accomplishment was completing the Boise 70.3 half iron man in 2011. He has been a member of the Mesa Rotary Club for 25 years. He holds the Residential Management Professional (RMP) designation in the National Association of Residential Property Managers (NARPM).

Betty Headshot

Betty Brown

Betty Brown is the Operations Manager. She has worked in the property management field for over 35 years and oversees that daily activity in the office along with the accounting. She has a Bachelor's degree in Business Management from Brigham Young University - Idaho.  She is the mother of 8 children and 20 grandchildren. She is also an accomplished quilter and has won several awards for her quilts.

Debbie Headshot

Debbie Williams

Debbie is a property manager. She has worked for TransCity as a property manager for seven years. Her and her husband have been married for 45 years and have 5 married children and 20 beautiful grandchildren. She has have lived in Utah, Illinois and Arizona. She love's living in Arizona and her favorite activity is spending time with her adorable grandchildren.

Dj  Headshot

DJ Guerrero

DJ is a property manager. He was born in Portland, Oregon and relocated to Arizona in the early 2000's. He has been working with TransCity for over 4 years as a property manager. He is married with two kids. His hobbies include, enjoying the outdoors, working on cars, fishing, off roading and hanging out with his family.

Colleen Shearer

Colleen has been with us for over 11 years and handles sales for any current clients wanting to buy or sell. She is an experienced, licensed agent, having been a broker in California before working with Transcity.

Belinda Ashcroft

Belinda works part-time and handles accounting payables, and assists Betty with the accounting for the trust accounts.

Kimberly Mulingbaya

Kimberly is an off-site agent and works full-time, handling and assisting in all areas except accounting.  She is customer service oriented.

Lynnea Williams

Lynnea works part-time. She handles special projects, building systems, and automation for our processes. She assists Betty in helping to keep the office organized and running smoothly.

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